At Rosa Puentes Coaching, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the personal data you provide when you visit our website or use our services.

1. Data Collection When you submit information through forms on this website (such as intake forms or contact forms), we collect personal data including your name, email address, phone number, and any additional information you provide. This data is collected to help us manage our coaching services and respond to your inquiries.

2. Use of Personal Data We use your personal data to:

• Respond to inquiries or requests submitted via forms.

• Facilitate our coaching services and scheduling.

• Maintain a record of our communications and sessions.

3. Third-Party Services We may use third-party services in the future to enhance our website’s functionality or our business operations. If we integrate services such as Google Analytics, Facebook, or payment processors like PayPal, we will update this Privacy Policy to reflect how those third parties handle your personal information.

4. Payment Processing While we do not currently process payments through our website, in the future, we may use PayPal as our payment processor. If you choose to make payments through PayPal, your payment information will be handled securely through PayPal's services. You can view PayPal’s privacy policy here.

5. Cookies and Analytics This website uses cookies to improve user experience and monitor site performance. Cookies are small files that download to your device when you access our website.

We use cookies to:

• Ensure the website operates correctly.

• Track website traffic and user interactions to improve our services.

If we enable third-party analytics or cookies in the future, such as Google Analytics, we will update this policy. Visitors are informed about our use of cookies through a cookie banner, and non-essential cookies will only be used if acknowledged by the visitor.

6. Appointment Scheduling We use Calendly to manage coaching appointments. When you schedule a session through Calendly, we collect personal information such as your name, email address, and phone number to complete the booking. Calendly may also collect and store your data to provide scheduling services. You can view Calendly’s privacy policy here.

7. Data Sharing We share personal data with Squarespace, our website hosting platform, to help us provide and maintain this website. Additionally, we may share information with third parties such as payment processors or scheduling services, but only as necessary for those services to function.

8. Your Rights You have the right to:

• Access the personal data we hold about you.

• Request corrections to your personal data.

• Request the deletion of your personal data (where applicable).

9. Changes to this Privacy Policy As our services evolve, we may update this Privacy Policy to reflect changes in our practices. We recommend checking this page periodically for any updates.

10. Contact Us If you have any questions about this Privacy Policy or the data we collect, please contact us at hello@rosapuentescoaching.com.